FAQ

Shipping:

We generally ship out once a week via USPS or UPS. Current shipping times are always listed at the top of the website. Upon placing an order, you will receive a confirmation email. Tracking information will be sent via email once available when the order is ready to go. Once in transit, shipping usually takes 2-3 business days for US customers. Shipping is calculated by weight and is usually $5-$7 depending on the items selected. Orders over $50 always ship for FREE! No code needed.

Returns:

Due to the nature of our goods we do not accept returns. However, we always want to make sure our customers are happy! If you aren't satisfied with your purchase, please contact us ASAP and we will make it right.

Issues With Order:

If there is an issue with your order (damage, incorrect items, etc.) please let us know within 7 days of delivery. For packages with damage, please include photos of the damage and your order number in your email to: info@apothepurity.com

Cruelty Free:

Are Apothepurity products cruelty-free? Absolutely! Every product we create is Leaping Bunny Certified Cruelty-Free. Our products and ingredients are never tested on animals.